Pro Business

Soft Touch Designs

Billings Flooring Contractors
Ranked #6 in Billings | Grade B+
4.80 (19 reviews)

Soft Touch Designs

Soft Touch Designs focuses on hardwood flooring solutions tailored to each property, including new installs, refinish projects, and detailed repairs. The team emphasizes clear communication, reliable timelines, and clean, well-managed worksites.

Why Homeowners Choose This Business

- Local team with a focus on hardwood craftsmanship
- Clear estimates and straightforward scheduling
- Careful protection of your home and thorough cleanup
- Options for finishes and stains to fit your space
- Consistent communication from start to finish

Service Area

Based in Billings, serving nearby neighborhoods and communities throughout Yellowstone County.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Performs at or above the local average for Google rating.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Service
  Commercial Service
  Hardwood Floor Installation
  Hardwood Refinishing
  Residential Service
  Floor Sanding
  Installations
  Floor Staining
  Hardwood Repair
  Stair Treads and Risers
  Wood Floor Color Matching
  Finish Coats and Recoats
  Residential Hardwood Flooring
  Commercial Hardwood Flooring
  Base and Trim for Flooring
  subfloor preparation

Services include hardwood floor installation, sanding and refinishing, staining and color matching, repair and board replacement, stair and trim work, and maintenance coats for worn finishes.


Recent Reviews

4.80

(Based on 19 reviews)

Customers highlight responsive scheduling, smooth installations, and excellent refinishing results that revive older hardwood. Reviews frequently note attention to detail, fair pricing, and floors that look great and wear well.

Google Review
Sam Becker on Soft Touch Designs

Soft Touch Flooring was fantastic from start to finish! They came out right away for an estimate and got back to me with an extremely reasonable price. I was pleasantly surprised when they were able to get me on their books sooner than originally expected, and then completed the job in just about an hour. The whole process was smooth, quick, and stress-free. Super impressed with their professionalism and the quality of their work—I couldn’t be more pleased. Highly recommend!

Google Review
Tanya Roy on Soft Touch Designs

We are beyond happy with the work done on our stairs. We changed out the carpet on our stairs to wood stairs. We wanted it to match our existing wood floors we had upstairs. With no samples of the floor and very little information they managed to find the perfect match!! The workmen-ship was beyond our expectations. We ended up with beautiful classic wood stairs our family will enjoy for many years to come. If you want a company that has experienced perfectionist works that go above and beyond to get it right these are your guys.

Google Review
Sonya Hensley on Soft Touch Designs

My experience with Soft Touch was all around great. The consult appointment was scheduled very quickly, the estimate was returned the next day and the job was scheduled as soon as the wood order arrived. The flooring technicians helped me make some decisions mid-install that were definitely the right choices. The only downside is that my new floors are so beautiful I don't want to walk on them. ??

Google Review
Sam Pinnegar on Soft Touch Designs

My Wife and I just bought a house and had the original hardwood refinished. Smaller area 3-400'. Professional, prompt, and skilled. Job started on Tuesday and was done by Thursday morning! Floor looks great and will be ready for us to move in this weekend! Highly Recommend!

Google Review
Nicole Ratcliffe on Soft Touch Designs

I called Soft Touch after ripping up my carpet to find original wood floors from the 50s that I was looking to get refinished. It needed some serious TLC, but Soft Touch more than exceeded my expectations. They were able to seamlessly patch some cable holes, and even a 2 ft area that had previously been a wall. They fixex the imperfections while keeping true to the authenticity of these beautiful old floors. I cannot thank them enough, I can't even believe that this is the same room!



Frequently Asked Questions

They handle new hardwood installation, sanding and refinishing, staining, repairs, and stair work. Maintenance coats are also available to refresh worn finishes without a full sand.

Most standard refinish projects take a few days, depending on square footage and finish choice. The team will provide a timeline after seeing the space and confirming site conditions.

Yes, color matching and sheen alignment are common parts of refinishing and repair projects. They provide sample areas so you can confirm the look before proceeding.

Yes, they routinely work in occupied spaces and take steps to protect adjacent rooms and manage dust. Scheduling is coordinated to minimize disruption to daily routines.

Call the office or reach out through the website to schedule a site visit. After a walkthrough, you’ll receive a written estimate outlining scope, materials, and timeline.
 Verified Listing

Opening Hours


  • Monday 7:30 AM – 5:00 PM
  • Tuesday 7:30 AM – 5:00 PM
  • Wednesday 7:30 AM – 5:00 PM
  • Thursday 7:30 AM – 5:00 PM
  • Friday 7:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details


Business Rating
4.80 (19 reviews) Pro Business
Address
2212 S 48th St W, Billings, MT 59106, USA, Billings, MT 59106, US
Business Type
general_contractor

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