Pro Business

A-American Custom Flooring, Inc.

Chicago Flooring Contractors
Ranked #12 in Chicago | Grade C+
4.80 (104 reviews)

A-American Custom Flooring, Inc.

Showroom-driven flooring resource with a broad catalog of hardwood, vinyl, tile, stone, and supplies, assisting both homeowners and trade customers in making informed product selections.

Why Homeowners Choose This Business

Clear product choices, knowledgeable showroom assistance, and a wide range of materials make it straightforward to plan your flooring project. Customers note consistent service and selection supported by strong online reviews.

Service Area

Serving Chicago from the Irving Park showroom and assisting customers from nearby North Side and Northwest Side neighborhoods.


How This Business Compares

A quick local comparison based on ranking, review strength, and market visibility.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Renovation Services
  Service
  Hardwood Flooring
  Installations
  Luxury Vinyl Plank
  tile flooring
  Stone Flooring
  flooring supplies
  underlayment
  Floor Trim and Moldings
  Countertop Options
  Flooring Showroom
  Material Selection Assistance
  flooring samples

Product selection assistance for hardwood, vinyl, tile, and stone; material ordering and pickup; guidance on finishes, underlayments, and trims; countertop options referenced in some listings.


Recent Reviews

4.80

(Based on 104 reviews)

Google rating 4.80 based on 104 reviews reflects positive experiences with selection, service, and product guidance.

Everyone was so pleasant and helpful, especially Cristina. She really went above and beyond to make sure we got the right style and color. I would definitely recommend this place for any of your flooring needs. Would definitely be coming back for our next project!

Danny Pop was helpful, professional, and patient. He went out of his way to help me resolve a concern with pre-finished wood flooring ordered, and found an ideal alternative. Ultimately, we found a beautiful unfinished wood flooring, which is perfect for my home. I appreciate his thoughtfulness and patience throughout.

Cristina was great to work with and a huge help in choosing a color for my floors. She was so patient and helpful to answer all of my questions. I would highly recommend buying from this store and the excellent customer service!

Christina & David are the best! We have placed several orders through this location. They make the purchase process simple and always make sure we review the order to understand exactly what is being purchased. Delivery crews are always helpful and respectful as well. I highly recommend shopping here.

Edit: 12/11/2025

As a contractor who comes here specifically to purchase hardwood, stair parts, and more, you’d hope to be provided with quality product. My last two orders over the last couple months were well over 15k ( around 30-40k total) for 5” width and 7” width rift. Typically there is a premium paid to ensure pieces of wood are delivered between 2’ - 8’ while avoiding any pieces smaller than 2’ entirely. My previous order of around 1300 sq ft has a total of (10) 8’ pieces. The remainder of pieces is no where near what I expected from A-American to provide. I’ll put another update here pending the resolution for my last order. Moving into 2026 I may switch to AB Hardwood or else where if we can’t get halfway decent wood from A-American.

As an Interior Designer, it's essential to have reliable vendors who not only supply high-quality products but also provide excellent customer service. In our line of work, things don’t always go as planned, and having a dependable partner is crucial.

Recently, I worked on a project located in Denver while our office is based in Illinois. We arranged for samples to be sent to both locations without a hitch. When it came time to order the flooring, everything was handled perfectly, and the estimated trucking details were provided promptly.

However, we encountered a significant problem: the freight company mistakenly delivered our flooring to another job site in a different state, and we received their order instead. This situation could have been quite stressful, but Danny was on the phone constantly, working to resolve the issue with both the manufacturer and the freight company. His dedication and persistence made a world of difference.

In the end, we received the correct flooring, and everything turned out well, thanks to Danny at A-American Custom Flooring. I've found them to be truly exceptional in their service, and they will be the first place I reach out to for flooring again in the future.



Frequently Asked Questions

The showroom features hardwood, vinyl, tile, stone, and related supplies. Staff can explain differences in durability, maintenance, and appearance to help you compare options.

Walk-ins are welcome during posted hours, and many customers browse samples on their own. If you have a larger project or want dedicated help, calling ahead can ensure staff availability.

Yes, team members can discuss wear layers, hardness, and maintenance needs suited to busy spaces. They can also point you toward underlayments and trims that support long-term performance.

Online sources focus on product sales and showroom assistance, and do not clearly state in-house installation. You can ask the showroom for recommendations or details about any available service options.

Typical posted hours are Monday to Friday 7:00 AM to 5:00 PM and Saturday 7:00 AM to 3:00 PM, with Sunday closed. Hours may change on holidays, so it’s best to call ahead.
 Verified Listing

Opening Hours


  • Monday 7:00 AM – 5:00 PM
  • Tuesday 7:00 AM – 5:00 PM
  • Wednesday 7:00 AM – 5:00 PM
  • Thursday 7:00 AM – 5:00 PM
  • Friday 7:00 AM – 5:00 PM
  • Saturday 7:00 AM – 3:00 PM
  • Sunday Closed

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Business Details


Business Rating
4.80 (104 reviews) Pro Business
Address
3221 W Irving Park Rd, Chicago, IL 60618, USA, Chicago, IL 60618, US
Business Type
building_materials_store

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