Local Cleveland flooring store offering guidance-driven material selection, sample access, and coordinated ordering. Known for responsive communication and practical help sourcing specific products, including hard-to-find items when available.
Helpful guidance without pressure, responsive follow-up on product availability, and a selection that covers common residential and light commercial needs. Customers frequently cite clear pricing discussions and timely ordering.
Cleveland showroom serving nearby neighborhoods and suburbs; call to confirm delivery radius and scheduling.
Product selection assistance, sample checkouts, order coordination, delivery scheduling, and referrals to installers when requested.
Reviews consistently highlight knowledgeable staff, quick responses, and straightforward pricing. Many mention an easy selection process with plenty of samples and no pressure to buy. Customers also note competitive pricing and smooth coordination between the store, buyer, and installer. Several reviews reference timely updates and on-schedule delivery of materials.
If you’re looking for a place to purchase flooring or find a reliable installer, Floor Store Direct is a phenomenal choice. Matt and his team are extremely knowledgeable in all aspects of flooring. I’ve been doing business with them for several years, and they have never let me down. They are always professional, easy to work with, and quick to respond. Time and time again, they continue to exceed my expectations. I highly recommend them.
Wish I could give Matt and his staff 10 Stars ! We shopped 3 flooring stores/suppliers. The Floor Store was the best of the bunch including the best price. They were beyond helpful & accommodating. Lots of samples to take home and no pressure to buy, only guidance. I'm a retired small businessman (42 years in photography) and Matt treats people like I did. Save yourself a lot of time and frustration and just head here first. If I was any more pleased you'd think we were related ! (Note-we are NOT !) Thanks Matt !
We needed a box of floor tiles that were discontinued and not available anywhere in our city. I called Matt at this store and he said that he thought that he had it, would check, and get back to me with the price. He got back to me just a couple of hours later with confirmation that he had what we needed, at a good, fair price, and a fair price for the shipping, too, especially considering that it was being sent to the west coast. I recommend Matt and this store highly. He is that rare individual who truly cares about taking care of his customers in the best way possible.
My experience dealing with Matt was really great. They had the product i was looking for and at the best price , also gave a Veterans Discount. If I ever need more flooring they will definitely be my first choice. You have a great business, Go Bills!!!
Wonderful experience ordering material here! The selection is huge, and Paul was super helpful in guiding me through. The pricing was by far the most competitive of any place I shopped, and delivery was in a reasonable time frame. Paul was a great communicator between me and my contractor, and the whole process was super easy from start to finish.
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