Local flooring store offering in-showroom guidance, measurements, and installation for carpet and hard-surface options. Known for clear communication, efficient crews, and projects completed on expected timelines.
Clear communication from sales through installation, help aligning style and budget, and organized scheduling. Local team familiar with matching new materials to existing floors for a consistent look.
Louisville and surrounding neighborhoods in Jefferson County, with showroom service from 9501 Shelbyville Rd.
Showroom consultation, product selection support, in-home measurement, and installation of carpet and popular hard-surface flooring options such as LVP. Coordination from selection through install.
Reviews consistently mention helpful showroom guidance and clear communication before installation. Many customers note efficient, detail-focused crews and respectful handling of furniture and spaces. Timelines are frequently described as prompt, with projects completed as expected. Pricing is often characterized as competitive with good overall value.
Christian was great to work with in ordering the flooring we needed to match what was currently in our home. Nick and his crew did an excellent job on installing our flooring. They were very efficient and got the job done well. We are very pleased and highly recommend them!
We had a great experience with carpet mart. The installers Jack ,Jackie and Tanner were absolutely amazing! They did a fantastic job and I would definitely recommend using them to anyone wanting superior service with attention to detail.
Carpet Mart was a wonderful experience for what I was looking for! The sales rep Jake was professional and helpful! He gave great advice, great perspectives on style, quality and cost! Everyone in the office were friendly and helpful!I can’t say enough about the installation team Nick and Mike! It only took a day and a half to put in the flooring for our large basement! They , as well, were professional, efficient and friendly! I highly recommend Carpet Mart and installers for any flooring needs you may have!
The entire team at Carpet Mart went above and beyond in helping me choose the carpet, the padding. Jaida and Kimberly gave me all the details I needed to prepare. Aaron was great giving me suggestions on one of my more complicated rooms. Nick and Mike, shown in one of the pictures were professional, polite and knew how to move my furniture to maximize the space for each room that got new carpet!!I love the look and cushiony feel of the carpet under my feet! Great Team!! Thank you! ??
This is our 3rd time working with Carpet Mart (carpet upstairs in our previous house, carpet in the basement of our current house and now LVP on the main floor of our current house and carpet on the stair). Each time has been wonderful. Excellent customer service, easy to work with, competitive pricing and wonderful people. We worked with Aaron, Christian, Nick, and Mike. We went with a LVP in the kitchen, living room, entry way and hallway. We also re-carpeted the stairs. Aaron came to measure and gave us some ideas to consider. Christian helped us on the sales side. He helped pick out the right flooring for us and our budget. Nick and Mike installed the floor and did a wonderful job. Easy to work with and accommodating. I highly recommend Carpet Mart!
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