Creative Floors offers a showroom-led process for selecting carpet, tile, LVP, laminate, and hardwood, followed by scheduled installation. Recent customer feedback emphasizes responsive communication, on-time crews, and careful prep that supports durable results.
Customers note organized scheduling, installers who explain details on site, and attention to subfloor prep that supports long-term performance. The Orlando showroom allows sampling at home to confirm color and finish before ordering.
From the Southland Blvd showroom, Creative Floors serves homeowners and projects throughout Orlando and nearby communities.
Showroom guidance, in-home measurement, product sourcing, and installation for carpet, tile, luxury vinyl plank (LVP), laminate, and hardwood; removal and disposal of existing flooring; subfloor preparation as needed.
Reviews frequently mention punctual installers, clear communication from the office, and workmanship that follows manufacturer instructions. Many repeat customers cite smooth scheduling and careful subfloor preparation, especially for LVP and tile. Several note that pricing is not always the lowest, but they felt the results justified the cost. Whole-home and single-room projects are both represented in recent feedback.
I am a repeat customer and will continue to go to Creative Floors - Chris is awesome getting everything set up and scheduled. Marcello is an outstanding installer- so polite, prompt, and everything done to precision! I highly recommend this team!!!!
We have used Creative Floors for three projects so far and they have been extremely efficient and professional. The installers show up on time, communicate details well, are focused on getting the job done right, and didn't leave until we were totally satisfied with their work. They may not be the cheapest option in all cases, but if you want the job done correctly, they are the best option.
They did a fantastic job installing lvp in the majority of our home. My experience is most contractors cut corners including 3 other installers I interviewed who talk a good game but none would commit in writing to follow the manuf install instructions including properly leveling/flattening the floor except Creative floors. They charge a small fee per bag of leveler used (if any) but that’s better than the economic incentive being to not level it and 2-3 years later you have squeaking, buckling, or cracking. When that happens, they’ll blame something or someone else and that 20 yr manuf warranty is void.If your installer says they eyeball it and just know if it needs leveling because they’re that good, you know they’re not doing it to the flatness required, so go elsewhere and avoid massive headaches and cost later.
Replaced the carpet in our master bedroom and had an excellent experience from start to finish. Mark was great to work with - he let us take sample boards home, which really helped us finalize our choice. The installation team was prompt, professional, and clearly skilled. The entire installation took just a few hours. This is the second time we’ve used Creative Floors in the past 10 years, and both times have been outstanding!
We just finished a large tile flooring project with the Creative Floors team and couldn't be happier! We had our kitchen, laundry, craft room, 2 bathrooms, dining and living room floor tile removed and replaced with new 12 x 24 tile. We are thrilled with the quality workmanship of the removal as well as the installation. The flooring looks absolutely wonderful. Each of the Creative Floors team that worked on the project were professional and respectful of my property. The project was completed in 1 weeks time! Amazing! Thank you to Chris, Bobby and the rest of the behind the scenes folks for helping make this happen!
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