Floor & Decor in Virginia Beach carries a broad selection of hard-surface flooring, wall tile, and installation supplies, with guidance available at the design and Pro desks. The store emphasizes in-stock availability and practical support, including assistance coordinating materials and loading purchased items.
Clear aisles and large displays help you compare finishes and colors. Associates at the design desk and Pro counter can assist with product matching, quantities, and grout choices. Many items are in stock for same-day pickup, and staff can help load materials for transport.
Virginia Beach and surrounding Hampton Roads neighborhoods.
In-store flooring selection and pickup; design desk guidance for coordinating materials and grout; Pro Desk support; access to installation materials and tools; assistance with order loading; options for connecting with installation partners.
Recent reviews highlight helpful guidance from the design and Pro teams, including assistance coordinating tile, grout, and LVP selections. Shoppers frequently mention a clean, well-organized store and smooth checkout. Several comments note courteous loading help and attention to safety. Customers also appreciate staff patience when projects feel overwhelming.
I had an excellent experience working with PRO Kylika Wise during our major home renovation and new construction project. She spent many hours helping me thoughtfully select LVP, tile, grout, and coordinating materials for our kitchen and five bathrooms.Kylika is extremely knowledgeable, patient, and detail-oriented. She carefully walked through the options with me and helped ensure every selection worked cohesively with the overall design of the home. What I especially appreciated was that she was always respectful of my budget while still helping me achieve a beautiful result.Her professionalism, design sense, and commitment to getting the details right made the entire process far less overwhelming.I highly recommend Kylika to anyone planning a renovation or new construction project.
Brittany at the Pro Desk is amazing! She offered to help me when no one else was offering help. I was particularly confused, stressed, and overstimulated. She was so calm and helped to set me at ease. She helped me pick samples that complemented each other and even recommended the best grout color. Not only was she helpful in design and checkout, but she also loaded my car. I expressed that I needed help loading my material. After checking me out she went above and beyond to load heavy shower and floor tiles into my vehicle. While she did this, several of her male coworkers were present in the loading area and onlooking. Not one of them offered to help her. I was shocked at how men would willingly watch a female coworker and female customer struggle without offering help.Brittany's professionalism and customer service deserve to be acknowledged! Thank you for your help, Brittany! Give this woman a raise!
The store is very clean and well-lit, with the organization of products making it easy to find. Ms. Shania was very helpful in directing us to the aisle we needed to find the tiles we were looking for. She was also helpful in ensuring we received a discount on our purchase. Will definitely return for more home renovation supplies!
Unbelievably amazing from sales to loading the product. On time and on point. Safety by far is their #1 concern for customers. Taylor in the loading process was very professional and helpful.
This store is wonderful! We completed a kitchen backsplash project and a fireplace surround in August 2024 using Floor and Decor materials and their partner Installation Made Easy for the labor. They both turned out fantastic! Now we are on to our next project, a bathroom remodel. Marie in the design center was extremely helpful. She helped us select which tiles to use on the shower floor and walls, and she printed and reviewed our project materials list from the labor quote to make sure we had all other materials needed. 100% would recommend this store for all your home renovation projects!Update: Bathroom remodel completed, and we are completely happy with the results!
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